We recently ordered a pool filter from poolsupplies.com . It didn't come with the fitting that attach to the filter. i was told they would be sent out. After a few days and not receiving them, I called back, only to be told that the manager cancelled the order becasue they don't come with the filter. This...
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I purchased a deluxe solar reel with crank handle #989137 and after about 50 times cranking the handle it cracked in half. I tried repeatedly to get a replacement, sending in pictures, etc and they refused to send me a replacement unless I paid. So much for the 3 year warantee that was noted on their literature....
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I purchased an above ground pool on-line and opted to pay an additional $999.99 for their “Premium” package. After I assembled the pool, I found that I was missing several parts for the pump and filter. I called them and they said they would FEDEX them to me. They did, however the FEDEX was not overnight, it...
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I have ordered some pool products from www.poolsupplies.com and half of my order was incorrect so I contacted customer support and asked them to replace the wrong products but they refused. All I wanted was to get what I paid for but they refused! When I told them that I want to return everything and get a...
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We bought pool steps from the website www.poolsupplies.com. We received the steps yesterday, but the steps were scratched and looked used. We contacted the customer services and asked to change the steps. The seller was rude with us and refused to change the steps. It was awful, because we paid rather large sum for the order, but...
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Fraud, poor service.
Itella still hasn't stopped cheating and it doesn't exist, because now it's time to deal with ordinary swindlers who record that the shipment has been delivered, a message has been sent but the addressee has not been reached. There is no message from the shipment on Monday, April 16, although a record appears on amazon. de on Friday, April 13, that the addressee was not reachable at 17:54 and a message was sent to the addressee. The recipient has not received a call or sms while at home all day, although the phone number is indicated on the shipment. This is already the third problematic shipment from Itella. In the first case there was the same cheating with delivery dates, in the second case the package was torn open and an attempt was made to seal it,but the threads of the original tape are transferred.
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