Original review updated by user Aug 03, 2021 BEWARE of the words “QUICK SHIP” on the Polywood.com website….these words mean NOTHING!!! ALSO, be FOREWARNED that if you purchase your Polywood furniture through a participating dealer, the QUICK SHIP does NOT apply to your order!! The Customer Service people at Polywood.com are USELESS….NO HELP WHATSOEVER. I have been...
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I asked for these chairs for 3 years before my husband got them for my anniversary last summer.left them on the patio all winter uncovered because they are washable right?? I just went out to clean them and they will not come clean per the manufacturers recommendation or anything else.I could not be more disappointed! I never...
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I ordered in May 2020 and have sent emails to customer service requesting status every month since. My last response on Oct 1 said another 6-8 weeks. I have asked them to cancel my order if they cannot provide a ship date and am now getting no response. DO NOT ORDER FROM THIS COMPANY!!! I ordered the...
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It would be nice if one of your representatives would contact me via email or phone call. I was not pissed but now I am getting pissed. When I received my two Adirondack rocking chairs the plastic bag containing parts and directions was for two regular Adirondack…
I purchased 2 Shaker-style rockers and a table for my porch on May 13. By the time I received them and put them together and sat in them for awhile it was July 8. I gave an unfavorable review on the Polywood website. Ashley sent me an email to discuss my issues. I told…
