More Contact Info

Toll-Free Number:

(866) 472-4001

Customer Service:

1151 Galleria Blvd #130 Roseville, CA 95678

(916) 773-0990

1451 Second Avenue New York, NY 10021

(212) 879-2513

160 Walt Whitman Rd Suite 1110 Huntington, NY 11746

(631) 271-1486

1745 South Lindbergh Blvd St. Louis, MO 63131

(314) 983-9490

2A Oakbrook Center Mall Oakbrook, IL 60523

(630) 368-0435

3333 Bear Street Suite 345 Costa Mesa, CA 92626

(714) 966-2353

3393 Peachtree Road NE Suite 4070 Atlanta, GA 30326

(404) 816-0482

3675 Galleria Space 3659 Edina, MN 55435

(952) 929-1205

7030 E Greenway Pkwy Suite 130, Mailbox #2 Scottsdale, AZ 85254

(480) 991-3007

Canada Customers

(855) 860-5951

International Customers

(405) 717-6139

(866) 472-8336

THE AVENUES, PHASE 1, AL RAI

+9 652 228 3494

YAS MALL, FIRST FLOOR

+97 180 0803

Business Customer Service:

(702) 360-7167

Business Sales:

(888) 837-4888

B2B Inquiries

Legal:

(800) 541-1262

U.S. Customers

Fax:

(702) 363-2541

Other Info

Other Info (opening hours):

For International Customers:

+800 15001111

Company Address

Williams-Sonoma Inc.

3250 Van Ness Ave.

San Francisco,

United States

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Complaints & Reviews — PBteen

23 Aug, 2019

What a horrible customer service

I am very upset and displeased with the PB customer service. I bought a bed from PB teen.Not only, I had to wait for a month to have this bed delivered. The day finally arrives, and the footboard is missing! I call and the piece is nowhere to be found: New deliver estimated date SEPTEMBER 12th!! What... Read more➤

Furniture and Decor

9 Jul, 2019

BAD, BAD COMPANY

ordered a bed on 5/16/19, delivery scheduled on 6/22, apparently wrong pieces were sent to delivery hub so NO BED DELIVERY!! Replacement order place on 6/22/19, delivery scheduled for July 6/2019 , delivered pieces , foot board broken, picked up and took it back, a replacement order for broken piece placed on that day. got an email... Read more➤

Furniture and Decor

2 May, 2019

Waiting 4 months for luggage

Ordered luggage in 1/19 and it’s now 5/19! Where is luggage I ordered 4 months ago???

Furniture and Decor

22 Apr, 2019

Rude and Unhelpful

Ordered a day bed and less than one week later it went on sale for 50% off. Called to ask customer service to adjust the difference in price. Lorainne J was the supervisor on duty and was completely uninterested and had zero customer service skills. The bed has not even shipped and they will not honor the... Read more➤

Furniture and Decor

6 Apr, 2019

Rip off!!!!Poorest Customer Service

I returned an item and got a confirmation and it has been abt 30 days and yet to receive refund. Called 5 times and the CS are very rude and dont know wht they are doing. Was hanged on 3 times.Never ever will i recommed or shop here again.!

Furniture and Decor