We were crippled on the road by hydraulics that wouldn’t work. I called RV Country in Mesa, AZ. They were able to squeeze us in within a couple days and so eager to help us. It took a couple weeks to get parts and they again couldn’t wait to get us all fixed up. Great bunch of...
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Shop around before you buy from these guys. The sales staff is very helpful but when it comes time for customer support after the sale, be careful. I bought a “used” 2018 model class C in 2018. I expected them to go over the unit thoroughly before I took possession. We found the house batteries did not...
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service department is the worst I have ever had the displeasure of having to deal with. My motorhome has been there for going on 3 month. Really, this is how you do business. In the time its been there I’ve manage to get jason (service tech) to call me back one time….
Took three months to repair, all summer! They can’t seem to figure out how to order the right parts, even at three months, they haven’t ordered the right parts. Incompetent! Camping season is over, what’ the point? Maybe they should work on it all winter! Maybe they will have figured out the parts by then! It won’t...
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We purchased our new 2018 Grand Design Solitude 373FB in May of 2018. Upon our arrival to do our pdi, we were met with a fresh and still wet repair on the back passenger side top and corner of the tpo rubber roof. When we asked what was under the wrong caulking that was used instead of...
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