So drove 6 hours to pick up the trailer to have the tires wear on the outside. After 2 months had to purchase new tires because 5cr trailers wouldnt calm me back. The tongue I have to beat closed with a hammer and a screw driver to open it. All the reflectors have fallen off of it...
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I have had nothing but problems with this company from day one. I bought a trailer brand new and expected it to be manufactured properly. But there were several places on the trailer that needed to be fixed right out of the gate. It’s been an absolute nightmare getting this company to do this warranty work. And...
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Paint fell off within two months after purchase. I went back and the sales man told me how I could fix it. Basically what they should have done with proper surface preparation, priming and painting. Poorly designed. The tongue length is too short to allow the front doors to open without hitting the vehicle. I will be...
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Driving down the interstate and the metal panel blew out of the man door. I’m sure it is assumed that I was abusive to my lightly used 5 year old journey trailer but it’s had an easy life carrying some dirt bikes here and there. The $1000+ to replace the door is stinging at the moment
Worst product I’ve ever known! This company doesn’t have a legit warranty, they argue that the customer created the issues even when customer is willing to meet and discuss. Forget about customer service, you’ll be forced to drive your less than a year old product to their factory and given the old run around when you get...
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