I was just asked to pay about $400 USD over retail price on a flight to use a credit I have with them. They will steal your money if given the chance. User’s recommendation: Make sure you use these people only if you know 100% that you will be traveling as they can find good deals.
It took me a full year to ask for refund. The agent told us I would get full refund if the flights were cancelled by the airline. And when the airline actually cancelled my flight, I called the agent and the agent said they had to wait for approval. More than 20 times I called them, they...
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Update by user Feb 18, 2021 I contacted Ovago and was contacted by there representative who told me I had to contact American Airlines. I spoke to American Airlines who said the tickets were invalid and they would not refund from American and would have to contact Ovago again. I reached out to Ovago and they have...
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American Airlines cancelled my flight due to covid19 I bought the ticket through Ovago. Ovago received the full refund but refused to refund me. User’s recommendation: NEVER BOOK WITH OVAGO.
We were offered a refund or credit for a canceled flight due to coronavirus. I asked for a refund if possible, if not, I would take the credit. They responded that the refund was not being accepted by airline, so I agreed to the credit and now they won’t respond. I’ve emailed and called for three weeks...
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