My husband and I put a loving wedding set in layaway for our 10th anniverary on March 19. 2018 this year. We had been paying on the ring and was getting them out on March 18. I went to make the last payment and the manger told me they sold the engagement. And they could not get...
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I bought an expenssive watch at Osterman’s Jewelers at the Castleton Square Mall in Indianapolis, IN. At the time of purchase I bought a lifetime free battery replacement warranty and was told as long as I owned the watch I would get a free battery replacement. I need a new battery for the watch and took it...
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I took my ring in to Osterman Jewelers to be sized and have rhodium coating redone and received a ring back with my two amethyst stones being replaced with two mis-matched peridot stones. I told them my ring never had any peridot stones and I want my amethyst put back into my ring the way it was...
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I purchased for myself in 2013. It is a beautiful blue topaz with diamonds around the stone as well as chocolate diamonds on both sides of it going half way down the ring. It’s stunning. First, the topaz chipped. Then the small chocolate diamonds started falling out. I spent a fortune (to me) on this ring and...
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on 12/1/12, I went to the mall, and stopped at ostermans jewelers in toledo, to buy some christmas gifts, While i was shopping the clerk asked if i wanted her to clean my rings, i said yes, I handed her my seven rings, 5 minutes later, she handed me back 8, 2 of them were not mine,...
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