I’ve never been disappointed in the customer service. I did get a corset I thought to be deep purple, and it was plum, and also had a frayed seam along one of the steel bones. This was replaced free of charge or hassle. I love the care all staff puts into handling products. Brittney was most helpful...
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My corset arrived damaged, and I reached out to customer service about cuts and scrapes in the leather. I got a reply back from Rachel who said “Thank you for choosing Orchard Corset. We are very sorry that you are disappointed with your purchase and will be more than happy to accept your return. Unfortunately, these are...
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I ordered a corset sand it was too small. I returned it and had to pay approximate $20 in shipping to get it back to them so they can send me a larger size. I emailed them and sent them the tracking number and asked if they can make sure I get the replacement in about a...
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I bought a corset cs-426 online, but it was too big. i tried returning it via FEDEX, tracked it and it was delivered. I never got my corset , i called their customer service, but they kept denying it and said they never got it. They even said it was stolen at FEDEX, how could it be?...
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