Update by user May 28, 2015 I EVENTUALLY, after much of my time spent on this, contacting the Director (listed at Companies House) and also another Manager – letter of APOLOGY FOR MIS-SELLING! If I hadn’t ‘persisted’ with the correct complaints procedure, I will still be a lot of money ‘out of pocket’! Original review posted by...
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I had changed my monthly plan to pay as you go. Though the contract expired , the customer service refused to cancel the contract immediately and wanted one month notice. After sending a sim card to change the plan to pay as you go , the customer service asked to delete a message which they would send...
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This is just a complaint about the issues i’ve had with Orange Broadband. My net has been down for 6 days now, Orange have no idea. Their “line tests” keep failing, and i was even told today that it was BT i needed to speak to because it wasn’t an Orange issue. I rang BT and they...
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Update by user Nov 18, 2012 COPY OF E_MAIL SENT TONIGHT Dear Douglas @ Orange, Following my SDAR and your companies pitiful attempts to deceive me and deliberately mislead me (by insisting I provide proof of ID and fill out one of your ridiculous forms) concerning your legal obligation around the Data Protection Act, for which I...
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Tried to get on Oranges on line account service only to fined that my password would not work! Set a the same password has my new password and then found out that they are having tech difficulties. Then phoned and found the automated service does not allow you to talk to any one unless you are parting...
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