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I ordered a 22″ Raw Cambodian HD lace frontal in straight texture and they sent me an 18″ that was barely even 18″. I emailed pictures and videos and even made a dispute on the payment website but the company literally refused to acknowledge saying that I was measuring it wrong and I needed to measure it...
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Couldn’t get with the customer care
I spent my 18th birthday money on what was advertised to be luxury virgin/raw hair in the form of a full lace wig. I am a novice when it comes to wigs and this was my first full lace wig purchase after losing my hair. The hair when it first arrived was obviously not what was advertised,...
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I ordered their Indian straight closure during a black friday sale, but did not have my beautician use it for a unit until late February. I wore the unit once, and at my 3 week follow-up the hair was poking through the underside of the lace which I have never seen before on a closure. I contacted...
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Customer service is terrible. The owner has this horrible attitude and she has this ‘I’m the boss so ill do as i please’ mindset and she doesn’t realize how that comes across as. Idk what her problem is, but the needs to evaluate how she interacts with her customers, because without us, she wouldn’t be anywhere right...
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