I Purchased a Terminal I Luggage from Mark & Graham. I used the luggage once on a trip and the “foot stand” it that is what is called had disappeared. Since Mark & Graham state that the luggage has unlimited lifetime warrantee from manufacturer I contacted the manufacturer which is Olivet International. I was sent a Fed...
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was told to contact you thru store
Item # 713**** While on vacation, in Miami airport, one wheel of luggage broke off with mounting plastic. Unfortunately it was in an area with a very large group of people hurrying to board a plane. The wheel flew into a crowd of people and was unable to be found, because it was kicked several times. Wal-mart...
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I bought a product in November 2018 a kids hangout pod swing. It sat in the box until the day before Christmas as it was a gift Realized it was *** tbe main component the swing. It had the stand and base and cushion. No swing. Tried for 3 weeks to get a hold of someone. They...
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Purchased the faulty luggage at a Macy’s Store in Waldorf, MD in February with the understanding there is automatically a 3 yr manufacturer’s warranty. On June 15 while on travel the zipper on one suitcase xane completely with my clothes in tack so in order to retrieve my clothing I had to cut the lining. Contacted Customers...
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Employee Attitudes
I am very unhappy with the attitude of our employees. Waiting for my serial number and approaching the table, I had to wait until the employee poured coffee into his cup, when the work was done, I got a look full of hatred in my direction. And when I asked myself a question I was interested in, the only answer I received was offensive. At times, these workers seem to have been in office for too long, at least for decades.
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