okay this is officially my 5th email to you guys. your website is so slow it took me hours and hours, over several months, to place my order. i never got a confirmation number when i placed it friday. your rep from the chat told me it should be here in 24 hours. at…
My order took a month to arrive. Everything was wrong, lipstick not what I ordered nor was the powder. I spent 3 days emailing, chatting, calling and more. Got lied to, got run around, got “My supervisor will call you back” nothing. I thought NYX was a reputable company,but they have proven to be just as unscrupulous...
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I placed an order May 8th and have been waiting for 3 weeks for my order to be shipped. Ive purchased stuff from other retailers and received items purchased AFTER the NYX products. It’s been sitting on the shipping portion now since May 22 with no delivery date. It is RIDICULOUS AS *** to have any customer...
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I purchased items on black Friday. I was double billed and did not receive my money refunded. I have to call every few days. Rebecca store manager was supposed to call back , (NJ) said she had no news so no reason to call. wow. I will dispute with bank and never do business again.
I went inside the Pleasanton nyx store to grab 4 eyeshadows and 4 lipsticks I was not greeted by the individual helping me and she was extremely rude. I later realized that she charged two of the items full price instead of the sail price naturally I questioned it just to make sure two dollars wasn’t going...
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