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Went to tai seng branch, sales assistant BENSON was quick to sell us our tv console and wanted to add on all sorts of furniture for us (thank god we stick to only tv console). Supposed to receive the order in May, delivery came with defects. BENSON very kindly disregarded our WhatsApp messages and NEVER fill us...
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Bought a leather sofa from them in 2018 and the leather started to crack and peel off in less than 2 years with light usage and proper care. Genuine leather should not be wearing off like this as i can also see the white fabric or gauze like material appearing on the spot where the leather is...
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Recently went down to sim drive and brought a bedroom set. Send wrong colour, wrong measurements wardrobe, defects dressing table.Try to call the sale man, but sale was very rude. Ask you to call hot line.even you get through the hot line the one who answers the call also super rude. No update , expected you to...
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Bought a whole set of furniture including a premium Rucas brand queen bed. The Sales Manager Eddy highly recommended, says it stacks up against premium brand and even has a 15 year quality warranty. It’s been only 1.5 yrs and my automatic leather recliner sofa is rusty and the highly recommended queen mattress is sunken in. Called...
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The wardrobe was delivered on 11.04.18 as per previously arranged with the manager at Sungai kadut branch. However on 10.04.18, nobody informed me about the timing of the delivery as I needed to make arrangement for someone to be at home. So , I called them to confirm and the sales assistant was not a reponsible person...
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