Original review updated by user May 31, 2021 I purchased a sofa online for my new apartment on Nov. 13 2020. Within minutes of the purchase, Northeast took the full amount, plus shipping costs and taxes. It is now June 1, 2021 and I still have not received my sofa. I’ve left countless voicemails and they will...
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I paid 1500 on my merchandise on 3/21/21 and I am not happy to wait for my merchandise to arrive in 90 days I will rather order through overstock where I can get my merchandise in 2 till 3 weeks
We bought a strong spa hot tub in 2016. It cracked in October 2019. It took me calling daily and posting a complaint on the BBB before anyone would do anything. My tub is still under warranty. Finally after I complained enough both Companies decided to approve the warranty. My new hot tub was delivered last week...
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My experience with NE Factory Direct in Euclid was absolutely awful. I purchased a bed and chest of drawers from them. These items arrived two weeks later in which I took off work to receive. The headboard was cracked from top to bottom. When I called the store, the girl was short with me and expected me...
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Today I called NE Direct because on the Lane Furniture website it stated you carried Lane Furniture. The person on the phone, Bobbie, who was the sales rep I was given said he had never heard of Lane Furniture and I told him his company was listed as a supplier. ‘Bobbie had no clue so I knew...
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