I had to change the pin number for my debit card. At the bank I was told I would have to do it over the phone. That made no sense to me, but I went home and called – very reluctantly, because, as the world knows, all 800 numbers require talking with [censored]ic machines, listening to music...
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When it comes to home mortgages, customer service is the worst. Setting up automatic payments took more than 30 days for them to process. The information needed to set up automatic payment had to be mailed in and couldn't be taken over the phone. They hit me with a late fee which they refused to remove from...
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I had a mortgage with Penn Federal savings bank. New york community bank brought penn federal and within months my fixed mortgage went up close to $1k a month. I called and asked why and after many months of calling and writting their response was that taxes increased. This is true but only less than $1k a...
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I have an account at NYCB in Bayonne, New Jersey, I have online access to my account, so before I make a purchase I make sure and check my balances at all times… I made two credit purchases on 1/17/10. I had a balance of 309.68, my first purchase was for 53.62 which should then leave me...
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Expensive internet bills, but awful quality.
It's awful now that distance learning has started. And every day you need the internet, it literally twitches. When you open the file, no connection appears. The whole family has xMobile and we can't even watch the video when it creates no connection. In the evenings, it is a tragedy, impossible. Really so expensive to pay. For such a terrible service.. you understand when to change the operator. I don't recommend it to anyone.
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![New York Community Bancorp [NYCB]](https://claimbo.com/wp-content/uploads/companies/36119/36119-171x171.jpg "New York Community Bancorp [NYCB]")