More Contact Info

Toll-Free Number:

(800) 582-4048

Customer Service:

(888) 984-2464

Legal:

(800) 361-8068

Other Info

Other Info (opening hours):

Hours:

Monday – Friday: 9AM – 5:30PM (EST)

Returns

5855 Carbonmill Rd

South Bend, IN 46628

Company Address

Johnson and Johnson Consumer Inc

199 Grandview Road,

Skillman,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Neutrogena , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Neutrogena

23 Jul, 2021

Hydro Boost

The jar was only half full, it looked like it was filled on the side of the jar and only half of the jar was filled. At 16.98 plus tax for only half of the jar that doesn’t seem right.

Cosmetics and Personal Care

16 Jul, 2021

Recall of sunscreen

I made call. I received message that said my wait time would be 82 minutes. Really? Just wanted scoop on returning my brand NEW sunscreen.

Cosmetics and Personal Care

15 Jul, 2021

Question about appearance of bar of soap

No one ever answered my call. Was on hold forever. Bar of soap is Black. Please replace. Not happy. Never had that issue with any other Neutrogena products.

Cosmetics and Personal Care

8 Mar, 2021

When applied lightly it immediately burnt my outer eyes. I applied cool wet cloth and a soothing cream it took 3 days to clear up. So again I tried applying it lightly with the same reaction almost i.

My dilemma is what do I do with this $30 bottle of useless cream. I really thought I was going to have to see my physician to clear this up. The area around the eyes are still red and dry and burn almost like a mild sunburn. Very disappointed in this product. Not at all what I... Read more➤

Cosmetics and Personal Care

11 Mar, 2020

Bumps,rash,burned skin

Update by user Mar 11, 2020 I would like to be compensated.I am currently waiting on a call back from a lawyer.I am going to be scared on my face and this makes me very angry. Original review posted by user Mar 11, 2020 Used this product because my skin on my face seemed dry at first... Read more➤

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