Quality is very poor look at this photo after 1 month using this sofa , costumer service in Paramus NJ is worst very bed
I purchased leather couch paid over $5000 for large sectional. Started to disintegrate underneath the couch, there is a black type of lining that is used to attach to the bottom of the couch, they have substituted this to save on leather it is sewn to the leather the problem is it is decomposing like ashes it...
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I bought two matching recliners in 2016. Happy with them until one began to malfunction about a year ago. I know the chair is out of guarantee therefore I used the UK company used by Natuzzi and paid for the necessary parts and fitting. It did not resolve the problem. Eventually Natuzzi agreed to replace the replacement...
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Purchased a Natuzzi leather sofa , model no TG35BA, ID 2009/474708/001 in 2009 and 2 of the 4 seats have lost the support and comfort in the seat filling . Otherwise the sofa is perfect. Is it possible to have the filler in the seats replaced to give optimal support and comfort ? . I am resident...
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Broken sofa frame. Front lower rail disconnected from rest of frame. I added a new leg to take the weight distribution so it should have fixed the problem. Now the vertical cross support is disconnecting from the rest of the frame causing a dip in the seat area. Its partical board and not designed or reinforced correctly....
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Poor service
In the morning I went to take a picture for the visa. I wanted a quick photo, but the salon replied that you can only order a photo with 6 hours of waiting. Well OK... Coming up for the picture, the picture was very bad, the face could not be seen, the picture with a light background, through which the face is poorly visible! I asked for the money back and left with very negative emotions...
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