In the spring of 2012 I purchased a winter pool cover for my above ground pool from National pool Wholesalers. This cover had a 3 year warranty which covered the seams from tearing and or separating. In the spring of 2015 I found that the seams had torn in 2 places. I filed a warranty complaint and...
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Not only was my order damaged when I got it, it came with equipment that didn't work for my application and when contacted about it I got an answer at first with a “partial” refund that did not cover the price to purchase it locally and they told me they would not send another one as it...
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I ORDERED A WINTER COVER FOR A 21' ROUND POOL I RECIEVED A COVER FOR A 18' ROUND POOL I CALLED AND TOLD THEM I GOT THE WRONG COVER AFTER 2 WEEKS OF TALKING WITH JIM WHO WAS SO RUDE HE MADE ME FEEL LIKE IT WAS MY FALT THE WEIRED THING WAS THEY MADE ME TAKE...
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I recently ordered a new liner. After completing the measurements of their form, i discussed the form with Jim (their salesperson) and how i was confused about the one break line measurement (box V). Though I made clear to Jim that I wanted the break line to be where the diagonal was for Box Z. I stated...
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I ordered a part based on the filter model, i thought i was talking to knowledgable person, they told me the part i needed, well they were wrong, charged me an astronomical restocking fee and delivery put on holdcharge, it only took minimum 8 attempts and a week and half of phone calls only to be practically...
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Poor service
I would like to file a complaint about your employee Ray Bolesevics, who is a "counting" customer consultant in an RD electronic store in Burnaby in a supermarket in Tobago in prospectus 3/5. So the next I came to the store with a request to help with the AZ Store bought a phone because did not accept the SD card. He said that needing to explore the memory trail I do not know myself please help but instead of help expresses his attitude, which is why he refuses to visit the store.
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