More Contact Info

Toll-Free Number:

(800) 642-4272

Customer Service:

Energy Coordinator Town of Nantucket

(508) 325-5379

English and Español

(800) 930-5003

Home Energy Assessments

(844) 615-8316

(800) 322-3223

(718) 643-4050

Emergency/ Hotline:

(800) 233-5325

Gas emergencies

(800) 490-0045

Gas Emergency 24/7

(800) 465-1212

Outages

Claims:

(631) 348-4115

General Info:

(800) 962-7962

Dig Safe

(877) 696-4743

Gas Pipe Installations And Natural Gas Conversions

(516) 545-5682

Meter Upgrade Requests

Headquarters:

+44 207 004 3000

Investors/ Franchasing:

+44 207 004 3166

Director of Investor Relations

+44 207 004 3172

Investor Relations Manager

+44 207 004 3169

Investor Relations Manager

+44 207 004 3129

Investor Relations Manager (US)

+44 207 004 3460

Investor Relations Officer

+44 207 004 3196

PA to Director of Investor Relations

Media:

(516) 545-4030

Brooklyn, Queens, Staten Island, Long Island

(781) 907-3981

New England

(315) 428-3151

New York

+44 786 689 7151

ESO

+44 192 665 6536

+44 781 248 5153

+44 792 987 6562

+44 192 665 5619

+44 779 082 4788

UK Mobile

Fax:

+1508-357-4730

Other Info

Other Info (opening hours):

Hours:

Monday – Friday: 7:00am – 7:00pm

The Data Protection Team

National Grid Records Centre,

Unit 1 Europa Court,

Europa Boulevard,

Warrington,

WA5 7TN

Company Address

National Grid USA Service Company, Inc

P.O. Box 960

Northborough,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with National Grid , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — National Grid

21 Jul, 2020

They screwed me, I told them to shut noff utilities and they didnt

I told them to shutoff my service and they didn’t they fed me covid 19 excuse now I am stuck for a 54 dollar bill. By the way I WAS NOT EVEN THEIR. DELIVERY CHARGE IS A SCAM User’s recommendation: STAY AWAY IT IS A SCAM.

Utility

29 Jun, 2020

Did not shut off service when requested

I asked for my service on a APT to be shut off and they did not comply with my request now i am on the hook for 50+ dollars THIS COMPANY NEEDS TO BE FINED User’s recommendation: STAY AWAY AT ALL COSTS.

Utility

26 Mar, 2020

Gas turned off – no notification

I smelled gas outside after national grid installed a new meter. They came when I was not home and turn off the gas to my house completely and never called me. The only reason I knew something was wrong was my nest told me that it was 53 degrees. NG is now telling me I need to... Read more➤

Utility

14 Mar, 2020

National Grid will not provide me with power and electricity

Because I do not make enough money and I have outstanding bills with National Grid I cannot get electricity or gas in my name… What other company can I call to get gas and electricity? There is none !! it’s a monopoly !! The only provider for gas and electricity in my city – Watervliet, New York... Read more➤

Utility

28 Feb, 2020

Because your web site sucks

You web page and phone system are terrible. You ask for 10 digit code but you dont ever provide it. You can use your automated system without it. You really dont want people to pay their bills

Utility