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This is like the 4th time that I want to exchange cloths at Mr Price Lichtenburg at the mall and every time I go there they send me to the mr Price in town because they are off line, but if they are off line every time, why can you still pay your account and buy on...
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I made an online order on the 23 Dec 2020 and I am still waiting for the delivery (11 Jan 2021). I was not sent a tracking link and had to ask customer service to send it to me. I use the Mr Price WhatsApp chat to regularly check the status of my delivery, firstly I was...
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I instructed mr price call centre [protected] to cancel a order [protected] but the order was only partially cancelled, I phoned 5 days straight and nothing! I'm still being charged! This is not right. I was given reference numbers but what for? This is basically fraud and theft. I phoned out over r150 airtime as I keep...
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I wish to complain about the hour long wait in the queue at Mr Price Clothing, Makhanda. One cashier serving a queue that is nearly at the entrance of the store. Poor management when Mr P staff are walking around on the floor, and not seeing that there should be more cashiers! This service, or lack thereof,...
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I have a query with regards to online voucher ordered. The call center which is suppose to be customer service has put the phone down in my ear. I have sent my query online 4 days ago with no response. The whatsapp option is a joke! Absolute waste of energy. So will the managing director maybe give...
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Poor service
As of 08. 10. 2020. I found that the exterior door of our staircase at Rushonu 30. Standing open - although the chip was working (it was magnetized). At 14. 00. I called to visit 67374550 about the problem. In the evening I was called back that the master would be. Today is 11. 10. 2020. At 19. 00. - So far no one has arrived and fixed the problem. What service do we pay for?
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