I had very bitter experience with the Store Manager, he is very irresponsible to answer. I am a VIP member and went to collect the Free gift offered by Store, when I reached there, Manager answered me that I already checked-in and collected. I told him clearly that I…
I been going to mor for years i spend a lot money there most of everything i have is from mor… i recently had another living room set delivered, time windown was 11am to 3pm they got here at 3:45. I was ok with that. I had my father in law over and he is old has...
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Return policy after 30 days. um okay. So i try to get replacement and after waiting and getting promise after promise i am told it is not in stock. I waited 14 days and they i called them. They did not call to tell me. I talked to supervisors, managers and call center people. All telling me...
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Service Speed
The speed of the G4S is truly amazing. The boss warned me to push a button if any of the service center visitors behaved inappropriately. So once it happened that I had to press this button once. When I had pressed, it took 10 minutes for me to calm the visitor himself, and he left calmly. From the beginning, I think the button didn't work because it's 10 minutes (ON FOOT) from the G4S office to the service center. When another 20 minutes passed, a security guard arrived at the service center and asked "What happened?" I was just in shock! It is good that this security guard was very kind, and at least there is some joy about it, but if you take that I have to wait 30 minutes for the security guard to arrive... It makes you think. For example, if there is a theft in our store (we also sell goods), I am usually here alone, then the thieves would be able to steal half of the store and only then the security guards would come. Um, shouldn't that happen sooner?
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