Complaints & Reviews — Maybelline New York

Service

First of all - after accepting the order, the cashier informed that soft drinks are not available - I believe that such a "chip" it would be necessary to inform the customer before placing the order. Secondly - instead of soft drinks, coffee, tea, Lotte juice (from the children's set) or the opportunity to pay 0. 25 AUD and enjoy a cappy drink - we chose 1 cappy and 2 lot juice, we also asked for a glass - we were informed that the glass is only available for extra payment (?) I didn't really understand the explanation - if I once bought a set that includes a soft drink, then the price does not already include a paper cup?! Before I receive the order and pay, it suddenly turns out that soft drinks are still available - but the "kind" cashier not only does not offer us to choose drinks, but also does not try to explain why this situation has arisen. Thirdly, when we received the order, when we opened the package to be taken with us, we found that the potatoes were not added. I went back to the cash register, where I still had to convince the same cashier that I had ordered and paid for 3 sets, which also included potatoes. The cashier muttered something under my nose, I handed over a check - we finally agreed that I still deserve the potatoes. The most bizarre thing is that instead of 3 packs of potatoes, I get 2 - I go back to the box office again, clarify again, and then finally I get the third one. Besides, I wasn't offered a check - I asked for it myself, otherwise I wouldn't have gotten the potatoes : ) Fourth - I ordered a blunt tortilla, but already with the first mouthful I had to conclude that my request was not taken into account. this choice would also be taken into account. Fortunately, the quality of the food did not disappoint, but such a service suggests that I will avoid visiting this Oporto restaurant in the future!