Complaints & Reviews — Mariposa Medispa

Terrible attitude

Just a terrible person! Today, more than an hour before the end of working hours, I joined the queue with a referral from a family doctor and acute ear pain. I waited patiently for all the patients with the previous appointment to be admitted. I will add that I am 6 months pregnant and should not take painkillers. So I waited patiently in line, suffering in pain. An extremely kind woman's voice came from the office, and I am glad to see a nice and, as it were pretended, understanding doctor. At At 14:50 the last patient left the office. (working hours until 15:00) I got up and knocked on the cabinet door. Opening the door, the doctor spoke on the phone and said to wait. I continued to wait until, as you could hear, the telephone conversation was completed and the office cleaned up. After about five minutes, the door opened, a blunt question was sent in my direction: “what do you want? ”I opened my mouth to start saying that my ear hurts a lot, but since I am pregnant and should not take painkillers, I would really need help or at least counseling. I said that I had been patiently waiting for an hour, but the doctor, having just heard that I was coming without an appointment, did not continue to listen to my grief story and was extremely strict and unkindly divided that her working hours were over and the service was only available for 35 €. Needless to say, if he could afford to pay such money for one visit, he would not have gone to the family doctor after the referral. I replied that I could not pay, followed by: “then wait for the morning! And the door was shut before me. I felt shocked and humiliated!I don't want anyone to come across this person and that attitude.