I need now if possible order new cushions for my sanctuary outdoor sofa.
Worst company service I have ever received. Repeatedly lied to about delivery date, was never given a tracking number, and then received a damaged chair. I then had to file a claim that was rejected because they could not read English, and then was told they could not see a broken chair in one of the ten...
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Let me start by saying that we love our Luxxella furniture. The price was right and it looks great and is comfortable. But getting to this point has been really painful and not worth it. We ordered in November and it is the end of February and we FINALLY have everything we paid for. The original order...
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stay away from this company. It has been 8 months and I still have not received correct sets of furniture. For the first two months, called them every week and every week they assured me that correct furniture is in the mail. Was forced to file dispute through my credit company. They eventually sent me correct covers,...
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We ordered an 11-piece set, but only 7 pieces arrived. Delivery was two weeks longer than they had promised. After two months of complaining about the shortage (through email and voicemail, because no one ever answers their phone), I am giving up and will try to reverse the charges to my card and will file a claim...
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