Our entire experience with Luggage Forward has been a total NIGHTMARE!!! STAY FAR AWAY FROM THIS COMPANY. WHAT A RIP OFF! We used them once before traveling from Europe and our bags arrived to the states in 2 days, so how hard is it to ship domestically?? Apparently complicated for them. We had a planned trip to...
Read more➤
They provided a window to pick up the the luggage but DHL did not show up. We had a flight to catch and this no-show was about to cost of our flight. Contacted them but couldn’t track the driver and did not even share a tracking no with me. Had to rent an Uber XL to take...
Read more➤
I contracted with Luggage Forward to ship two pieces of luggage from my home to a cruise ship in Ft. Lauderdale, FL for an approximate 3 week holiday cruise including Christmas and New Years Eve celebrations. Luggage Forward NEVER delivered my suitcase to the ship during that three week period, even though Luggage Forward had guaranteed delivery...
Read more➤
When my wife and I shipped two suitcases home from Italy prior to a three-week extension of our trip, Luggage Forward promised to hold them and deliver them when we returned home ourselves. Instead, they dumped the baggage on our front steps in Milton, Massachusetts, in the pouring rain, 11 DAYS BEFORE THE DATE THEY HAD AGREED...
Read more➤
Don’t believe their website Lost my luggage. Paid for premium service and all they want to do is provide a credit for future service instead of refund. Will not refund costs incurred (approx $200 for fed ex and hotel laundry) having to Fed Ex overnight suits as a result of them failing to get my luggage (containing...
Read more➤
