I cannot reach a customer care person. I have tried about 7 different numbers and they all bounce me to the Front desk of the facility which I Have issues with. My partner and I are renting 2 large units spending approximately $450/month. I would like to speak with management I have left 2 messages for Kurt,...
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I received a notice saying my payment was returned for NSF. I called my bank and they have no record of this transaction even trying to come through the bank. They confirmed the money was in my account. I called my store to let them know and they then called back and…
Very concerned about the ambient temperature inside my Unit. I rent a space inside the three-story complex located on the second floor (about the middle of the building). I was told when I rented the space that the building was climate controlled with an Hvac system. The day I rented the space, it was very cool inside...
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For my storage being locked for no reason being over charged and given late fees for no reason and not being given the special I was promised when I moved into unit. This is all very frustrating as I have the paperwork proving my payments and how messed up my bills were and why all my bills...
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I’m a furloughed employee and Life storage is doing nothing to help their customers during this time. everytime I call customer service number I get directed to the initial storage location where my storage is I can never get ahold of an actual person and customer service who’s willing to help anyone filing a complaint with the...
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Poor service
I wanted to connect electricity through Tet. I came personally to the Acropolis Center in mid-September I signed a contract I signed all the documents / in October I am waiting for the electricity bill it has not arrived / well I think nothing will be later / now 11. 11. 20 in the morning I notice that there is no electricity / I tell them to call from one operator to another. The end explains to me that I have not fully concluded a contract with them / they have little of my personal arrival in my signature. That needed another via my email somewhere to jejet and log in / without warning me to turn off the electricity. Stupid or not / as a result of sitting without electricity / we do not recommend this company to anyone.
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