Waited over 4 hours for an oil change, new wipers and a tire rotation. Was told numerous times its almost done. Ridiculous User’s recommendation: Bring food, a pillow and Prozac while you wait.
For the second time in less than a year Ive had horrendous service here and certainly will not be returning. Brought my car in for an 8am visit for a Check Engine light and 65k service. When I heard nothing four hours later I called and left a voicemail for the service guy. After 5 hours Ive...
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Tried for 14 months to pay more for a better car but LOPB rather trap me in an unfair lease for a Camry with an L badge. Buying a BMW, Mercedes, or an Infiniti the mile second my lease is up. I have been ignored i have been lied to and nearly cheated when a sale guy...
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Another disappointing encounter with Lexus of Palm Beach ! Last time I went for service I asked them to fix the automatic Trunk release and fix my voice command unit. It’s been working on and off since I bought the car. I only have 15,000 miles so this is my 3rd service. Last time I was told...
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I visited the Lexus of Palm Beach Dealership on 2/19/18. I was interested in buying the 2015 RC 350. The sale person was very nice and informative. Once he introduced me to the the sales manager Eli Garcia things turned ugly. Eli was very arrogant and made me feel like I was annoying him. He walked into...
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