First of all the service dept is top notch and professional , no complaints! Here is the issue The quality of Lexus IS no better than any other make of vehicle My es 350 **** has a dashboard that is melting ! Very sticky and causes a glare for the driver that is very hazardous and blinding...
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Read someone else’s complaint of damage to their vehicle after being in for service. I experienced the same thing both times my vehicle has been there and they’ve done nothing about it. I now carry my car to Lexus of Orange Park. A totally different experience. What you expect from a Lexus Dealership, you will find that...
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Have tried buying multiple cars from them over the years and they always low ball on the trades. Go to another luxury dealer and you end up getting $5/6 thousand more for your car than at Lexus. Basically, what you see on KBB as the fair TRADE in value for your car deduct about $7,000 and thats...
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The worst ever bad experience I had ! The sale manager his name i think Larry is just a pig! He was lying me about the price and trying to make me accept his conditions without taking time to know what i want. Shame to lexus to let a *** people like that representing them. And because...
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Well, where do I start? First, the salesman was the greatest an only good thing about this deal or should I say NO DEAL. Over 5 months ago I made a deal on the phone to purchase a 2016 Lexus RX350, I thought was a great deal but the dealer would not take a bank transfer of...
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