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I sent my car for insurance repairs for my Toyota Kluger (model 2017) on 7 Aug 2018. One of the parts the rear spoiler was not in stock and I was told that it will have to be ordered from Japan and the ETA is 2 Sep 2018. However, I was subsequently told that the revised ETA...
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Customs clearance
Very unprofessional attitude. First of all, I want to know why my shipment (a gift not yet received) has reached customs. Secondly, there are no phone calls, only a letter in the mailbox, which have already spent the specified 3 free days at customs. The My Client Center provides phone numbers that are impossible to call (busy all the time. ) Needless to say, every call is a premium rate service. VNK Madness.
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