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Please do your homework before you consider buying a Legacy Home. 1 week after our purchase of a new Legacy home a water pipe burst and flooded our basement. Drywall on the ceiling and walls as well as insulation and electrical were all damaged and needed removed and replaced. After the wonderful warranty department offered no options...
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Update by user Oct 18, 2018 We’re also getting wet spots on the ceiling above the patio door, we were told it’s from cooking on cold days. Well I didn’t cook the day it started! It was New Year’s Eve, we went somewhere. Our house leaks everywhere and they’ve got an excuse for it all. Original review...
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First of all, the communication throughout the building process was terrible. If you’d call/email, they’d take days or weeks to respond if they responded at all. The worst part of Legacy is the terrible quality of the build. The warranties are limited to a short period of time and it’s buried in the contract. We have drywall...
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Legacy Homes is very difficult to work with after completing a house sale. To get something fixed under warranty, they just pass along your request to the contractor who originally did the work, and then they fail to follow-up or help you out when a dispute arises with the contractor. This results in frequent miscommunication, conflict and...
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