Complaints & Reviews — Katerno

delays and poor service

Regular delays, for example to Copenhagen, have been delayed several times recently, on 05. 02. 2019. flew out 45 minutes later, as a result of which we almost missed the transfer to the next plane, let's not talk about the stress experienced.. stewardesses also often do not stand out kindly, as it is a passenger's problem that he cannot find a place for hand luggage, etc. and about the small flying disasters other than the aircraft they bought relatively recently, which regularly scare passengers with their technical problems and searches, missing words, do not want to climb in, afraid to fly even very experienced passengers, we are intimidated.. to land in another city and not pretend to be passengers, you don't know without even warning beforehand, you see, bad weather, the main security, it's their norm, but the information is not provided in time and no worries,, no other flight, that's the reality.. no pleasant association with this company.. what they advertise themselves in the media is a bubble inflated, neither accuracy nor quality.. we first consider all the other possible options and this only as a last resort, if there are no other options.