Purchased Karastan area rug 5.3×7.10 from Macy`s The Fine Rug Gallery at Macy`s 155 Glen Cove road Carl Place N.Y.4/22/2019 Rug arrived 1 week later e-mailed Karastan told them the carpet will not stop sheading all over my home gave the carpet a good hand held vacuum inch by inch went back to the store asked them...
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We installed Karastan Barrocco Mineral #78008 made from SmartStrand in 2015. Within a year the traffic pattern was a disaster. We are 2 adults living in a 4000 ft pristine home, cleaned by a housekeeper. Karastan Inspector came out and said we would have to hire a lawyer to proceed with a claim. $4150 original cost including...
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My home was measured for 1400 square ft Karastan undyed wool carpet on April 29, 2016 and was told delivery time was 2-3 weeks; end of May still on back-order. I was told delivery would be at retailer June 29 with installation week of July 11. Paid to move all my furniture July 6 and my dining...
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We had Karastan Smartstrand carpet installed with the SmartPad after seeing advertising about how this carpet cleaned up after a Rhino lived on it for a year. We have 2 dogs and needed something that would not stain or retain odors. This carpet was warranteed again pet urine and staining. After 5 years, with yearly steam cleaning,...
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