Please do not buy from this company online. They seem like they offer a good number of selection from the website and even offers alterations to fit you with extra charge and on time delivery but unfortunately they could not deliver their products. Not only did my order came late but also was never completed. The contact...
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I ordered my wedding jewelry from Kaneesha, and it arrived broken without any packaging protection or even a tissue around the jewelery. When I contacted Kaneesha, they said that my parents should not have accepted the package — as if it was their fault! — and refused to give me a refund. That, and they haven't even...
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I had ordered an Indian Suit from Kaneesha.com from their website but when I received the item it was not in the same material but the design was different too. the embroidery work was very cheap and the threads and mirrors were falling off from the dress. When I complaint to Kaneesha about this they asked me...
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Employee Irresponsibility
2021. On January 15, I was sent a shipment, which was received in Melbourne on 20. 01. 2021. G.. 21. 01. 2021. G. At 10:44 I received a text message that on 21. 01. 2021. G. From From 8:00 to 18:00 I will receive a shipment to the specified address. I noticed in the message that the delivery address was incorrect (the sender and I had also provided the correct delivery address, iExpress staff made a mistake). I immediately called customer service and reported this error, to which the employee replied that he would contact the courier immediately and provide the correct address, and that I expect the courier to call me. However, no one delivered the shipment to me and the courier did not call! 22. 01. 2021. G. I called the customer service phone number again, there I was told that the package was returned because of an incorrect delivery address!? So, due to the irresponsibility and error of iExpress employees, I have to suffer losses and wait so long for the shipment! Waiting for comments from Dpd
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