Worst customer service every. Trying to buy a car and all they want is push us to Finance the car when we have a loan from Credit union. Sales manager treated my wife like she was a child. Never buy from them.
Door catch issue .Dealer miss ordered part 1st visit (on 12/26/15 ).I was told part delivered was for rear door which it does not have . Received shabby treatment by rep because I didn’t know rep who was assigned to me (she just so happened to be off that day).Between 12/30/15 and 1/4/16 I left 4 voicemails...
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I purchased a TRD Sienna, badged as such, certified, but come to find out no such vehicle exists. I am not a car guy, but i own a tacoma, and I am familiar with the trd badge. I assumed a certified vehicle would be as badged, not. They played it off as just a sticker. Not their...
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I am a previous customer- wasn’t happy the first time but went back because I was contacted by the dealership for a VIP appointment and I was looking to trade in and upgrade my Tacoma. When I arrived, I was not treated as what i would consider to be a VIP, To keep this review simple- this...
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Never recommend anyone to visit Jerry’s Toyota even if you’re just planning to buy a certified car. I purchased a certified Toyota Camry XLE (2012) from Jerry’s Toyota Belair Rd. I went their place based on a call from their internet sales specialist. It was already 6:30 PM that evening, so they were in so much of...
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