On their web site is says returns and exchanges. The catch is they don’t accept exchanges. You pay for return shipping and you have to reorder and they will not honor the original price. Stay way!
The return process was too long. Your customer service number was difficult to find and nobody answered the phone. I called multiple times and there was no answer. I finally was able to contact through chat, however I was only able to get my refund after talking with the customer service representative. There was no indication that...
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I had a terrible experience with the costumer service – no one gets back to you and when they do they are unhelpful and I was not able to return my sweater. User’s recommendation: Provide people with a phone number …
I tried to contact the merchandiser to cancel the order, but there was no way as there is no telephone number of the merchandiser. While canceling the order via email, I wasnt sure if my request went through. So, I contacted the merchandiser through pissedcustomer.com, and I received email from the merchandiser confirming cancelling my order in...
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No answer I need to change shipping address
