In October, my furniture was delivered, delivery team just put it in . I noticed how low this sofa sits, tried countless times on my own to move the sofa, which is very heavy(I need to be Popeye The Sailor Man ) to move this thing. I was never told about me having to…
I’m a senior citizen so i called the local store and described the type of recliner I wanted to buy. My neighbor had just purchased an overstuffed recliner with massage built in. She ordered what i thought was my dream chair, but when i sat in it, it only vibrated. I spoke to the salesperson, Rachel, and...
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Our son is a resident at St Mary’s in Alexandria and recently moved into a new group home. We purchased new bedroom furniture from Ivan Smith. We live in McComb, MS so had to do much of the shopping and selection long distance. Our sales associate was Mr Thomas Harvey. He went above and beyond to help...
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My in laws purchased a recliner for me and when i got it ..it wasn’t the one that was put on hold for us. When I went to inform them of this matter the store manager basically called me a liar. She is charging us a 25% restocking fee for their mess up! Not to mention when...
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Wife and I went to the Ruston LA. Store and the sales person (Nick Circolone ) was the worst in our 20 + year of buying from Ivan Smith. He treated us like we were destitute customers although we purchased $2700 and paid cash. Never again will we enter this store as long as he is employed...
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