More Contact Info

Other Info

+254 717 446 052 (Customer Service) +254 716 400 500 (Luthuli) +254 702 133 888 (Meru) +254 728 116 767 (Nyeri) +254 704 433 444 (Mombasa) +254 706 188 199 (Eldoret) +254 705 618 555 (Nakuru) +254 701 616 050 (Kisumu)
5th Floor, Smart Complainphone Carlcare Service Centre, Cardinal Otunga Plaza, Kaunda Street
Nairobi
Kenya – Nextto City Hall
Additional Offices in Kenya

Luthuli
Carlcare 2nd Floor, Complex House, Opposite Luthuli House, Luthuli Avenue

Meru
1st Floor of Town Mobile Center, Carlcare Service, Next to Uchumi Supermarket, Ghana St.

Nyeri
Prestige Plaza, Ground Floor, Room 104, Kimathi Street

Mombasa
Hospital Street opp Fayaz mini bakery 2nd floor Room NO A2

Eldoret
Dalsa Center, First Floor Room 22, Oloo Street, Block 6/14, Opposite Lincon Hotel

Nakuru
Shopper Paradise Kenyatta Avenue 3rd Floor, Room 06/07, P.Obox 10076/239 Nakura

Kisumu
Nakumatt Mega Plaza, Block D Mezanine Floor Along Oginga Odinga Street next to the Star Newspaper Office Show MoreShow Less

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Complaints & Reviews — Infinix Mobility

17 May, 2021

My mobile have been stolen Infinix Hot 9 Play during traveling in Lahore Thokar Niaz Beg Punjab, Pakistan Near

My mobile have been stolen Infinix 9 Hot play during traveling in Lahore Near Thokar Niaz Beg Punjab Pakistan. I want to complete blocked of my mobile. My Mobile infromation is as under: Name: Shafiq ur Rehman S/O: Muhammad Abaid ullah Mobile No: [protected] Model: X680B Color: MIDNIGHT BLACK IMEI: [protected] IMEI: [protected] Email Adress: [protected]@yahoo.com

Mobile / Cell / Smartphones

9 Feb, 2020

infinix s4

Product is not working properly plz provide solution. And also replace my product as soon as possible, I complain a request against this previously in flip kart but flip kart peoples won’t respond to my requests and they don’t respond properly, I was trying to resolve but its happens quite plz help me and give me better... Read more➤

Mobile / Cell / Smartphones

2 Nov, 2019

infinix hot 8

I just bought this phone, and i can’t seem to type messages on WhatsApp or WhatsApp status or even normal SMS without it going back to the main menu. Aside from sending messages, it also goes back if I’m using any app. So I went to calcare in benin city and they worked on it. I’ve been... Read more➤

Mobile / Cell / Smartphones

29 Sep, 2019

infinix hot 7 pro

I bought th mobile on 12th july 2019 I was very eagerly intrested to use the mobile When i bought the mobile a small screen defect found Using for two months, it suddenly switched off and i contacted the service person He told that it is defective product from the beginning The actual cost of mobile i... Read more➤

Mobile / Cell / Smartphones

14 Jul, 2019

infinix hot 5

I got my phone last year April and around October the home and minimize keys and the front camera stopped working then around march this year the home key and the minimize key started working again and the front camera option disappeared and the camera isn’t working which is so annoying and phone system keeps switching off... Read more➤

Mobile / Cell / Smartphones