Places an order 3/1/20 that included a test kit. Item shipped had expired chemicals. Sent pictures showing chemicals were expired, and they agreed to send out another kit. Got that kit 2 weeks later with expired chemicals. Have been waiting nearly 3 months to get a reliable kit or my money back. Talked today and was told...
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I bought an Aquabot vacuum 8/15/19 from in the swim along with many other items. The Aquabot robot hasn’t worked since i got it. i have spent the last 3 weeks trying to get help from both Aquabot and In The Swim. Aquabot doesn’t answer there phone. In the swim i have called now for 3 weeks...
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Good Morning, I purchased a pool liner for my above ground pool from you all year before last.i uncovered my pool to get it ready for the summer and my liner had big and some small white spots all on the bottom and the liner was ripped in several places at the top of the pool…i have...
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Update by user May 30, 2020 It doesn’t do any good to try to call or to use “chat.” Even if you get someone, they just “humor you along” and make promises they they do not intend to keep. They do not return calls and obviously do not care one bit about their customers. Original review posted...
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Ordered a pool, May 1/2020. Said it was shipping within 24-48hrs. After 2 weeks of waiting for tracking, contacted the company. Was told it would ship within 5 days, due to a delay. 7 days went by… no tracking. Contacted them again and was told it is been loaded while we spoke. Again no tracking for days....
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