More Contact Info

Toll-Free Number:

(855) 258-9650

Other Info

Other Info (opening hours):

Mailing Address:

DirectToU, LLC

Returns Department

300 Omicron Ct.

Shepherdsville, KY 40165

Company Address

ImportCds.com

740 Hilltop Drive

Itasca,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Importcds , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Importcds

16 Feb, 2021

I saw bad reviews so I decided to report my current experience.

I had a customer service issue and emailed them at help@***.com Their website has no phone number or address listed. I got an email response but it was incorrect, saying they had cancelled my order due to insufficient funds. I looked at my AMEX credit card bill and found their phone number. I got their address from... Read more➤

Online Shopping

22 Dec, 2020

Wrong cd , obviously wrong, sent.

And this after an almost 3 weeks wait. User’s recommendation: Avoid such incompetence.

Online Shopping

10 Nov, 2020

TOOK MY MONEY BUT NEVER RECEIVED THE PRODUCT

DORDERED CD ON SEPT.25,2020. HAVE TRIED TO CONTACT THEM SEVERAL TIMES AND RECEIVED NO ANSWER…OR EMAIL. THEY ALREADY TOOK MY $94.11 AND I HAVE NOT RECEIVED THE CD. User’s recommendation: DONT ORDER FROM THESE GUYS. THEY WILL IGNORE YOU AND RIP YOU OFF!

Online Shopping

15 Jun, 2020

Ordered a CD on May 27th – have heard NOTHING!

Hello! I placed an on line order on May 27th and have heard nothing! I have filled out their form several times and have also emailed them a few times and have had no answer. I am going to complain to the BBB now. User’s recommendation: DO NOT USE.

Online Shopping

29 Aug, 2019

Very Slow shipping, no tracking #?

Ordered through Amazon. Tried to cancel before shipment and found out the next day it was shipped and charged to account. This company offers no tracking on orders and shipping can take 7-30 days. Did some investigating and found out some interesting information. The address they are using to ship from is… ImportCDs.com DirectToU, LLC Alliance Entertainment... Read more➤

Online Shopping

Most Reviewed

1 Jan, 2018

"AIG cheats customers"
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25 Apr, 2017

"Short Review on April 25, 2017"