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Needed Battery and screen replaced on my Microsoft Surface, was quoted 1 week. It is now over 2 months and still not repaired. I would be ok if they did not LIE and say “ohh we ordered a part overnight but do to covid UPS is delayed” I ship things every day as part of my business...
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Dont risk working with them. My first attempt servicing my Surface pro, took a month, and lost my $100 stylus. Claiming there was no record of me having dropped it off. When I took the surface home, I realized that the battery was still deficient and not repaired. So I…
I took my LG Harmony 3 in for a cracked screen, on Jan. 9th 2020, they said it would take 5-9 days to receive the part. After numerous calls in the following weeks the only response I could get was, “you can wait for us to contact you or you may request a refund, that takes 2-3...
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Hard Drive on laptop needed replacement (although it turns out it could simply have been ‘repaired’). Price of the hard drive and O/S was over-priced but we decided to go ahead as they already had our laptop and they said it would only take at most a week (that is after they already had the laptop for...
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:Ipod sent in for repair and they lost it. Apple ipod touch 32GD sent in for repair 12/28/19, per the UPS shipping label they provided. Tracking label shows delivered on 1/4/19. I inquired about status of repair in February and was told they were back up and will notify me when they get to it. Did not...
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