I have spent ton of money there for years and the comp are a joke, and have never won over 1000 bucks,this year spent over 20,000 this year now i’m pissed yeah because it’s about fun and the joy of winning they know how much you spend and for me never have won over 1,000 is very...
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I was comped 2 nites and payed for the 3rd nite. I payed 135.55 45$ was n resort fees. 3 nites of resort fees payed for in cash. When i got my deposit back they kept 30$ of it for resort fees.
I have not stayed nor will I ever stay at any Ceasers property while that “resort fee” nonsense is in effect. I stay at Margaritaville, or Eldorado, where a comp room is still a comp room, and no resort fee. And I play where I stay. Corporate’s response to my complaint: “our customers have asked for it”....
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I booked a 2 night stay, April 19-21 2017, at the Horseshoe Bossier City on April 17 2017. I used the TOTAL REWARDS website and selected a King non-smoking room. I received an email confirmation of my purchase of the King room on said days. When I arrived on the 19th the Horseshoe desk clerk said she...
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