Toll-Free Number:

(800) 784-2433

Customer Service:

(800) 442-4673

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Complaints & Reviews — Hopeline

20 Jun, 2019

Rude and inept counselor

I called the chat service to speak with someone about my issues. He would ask a question, and I would be trying to explain. Out of nowhere the counselor said “Be right back” I was upset as I was right in the middle of explaining something. When he returned I explained in no uncertain terms that I... Read more➤

Professional Services

20 Feb, 2019

My experience with this app made me feel even worse about myself.

My poor experiences with this app happened a long time ago. I wish I had written a review then to warn others. The HopeCoaches are poorly trained. I had my chats closed on me and was also told off for using the app frequently. You are better off calling a local hotline.

Professional Services

3 Sep, 2018

Horrible, made me ashamed to contact them

I was severly depressed and had suicidal thoughts when I started using thehopeline. I used the chat service a lot and was terrified of getting kicked for using it so much so I used a couple different names. At first they were friendly but then one day the guy I was chatting with said I was using... Read more➤

Professional Services

23 Jul, 2018

What a crock

I called searching for help And received condemnation!!! I received confirmation that maybe suicide is the answer. The person o spoke with was unconcerned and kept asking me, “ well what are you doing to help Yourself”.

Professional Services

22 Oct, 2016

Short Review on October 22, 2016

I was depressed and suicidal and Parker closed my chat. Without responding and no I wasn’t *** joking. So god I just wanted someone to talk to and I lost it. Good bye

Professional Services

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