On Feb 1 2019 ,ordered salt lamp and 1 bulb for a total of 49.92 ,charged her account same day.4 weeks into order,online said processing order,8 weeks into order said was shipped,could not give mode of transportation nor tracking number,every time called,voice mail says operator busy,leave message they will call back,never did,will not respond to e-mails.Tracked down...
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placed order forXL himalayan salt lamp,and replacement bulb on Feb 1 ,they took my payment of 49.92 on Feb 1,have tried numerous phone calls always goes to voice mail,never calls back,have sent numerous e-mails,said was shipped,3 weeks ago from 4-6-2019,cant give method of shipping,nor a tracking number,it dont take 3 weeks from Virginia to Georgia.i feel like...
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have called customer service numerous times from february ti april 5,never called back or responced have sent numerous e-mails,told 1time wasgetting to ship order,never heard heard from sense,order was 49.92 which they already received,very dissatisified,
Problems with an order: My order #11635 was not complete due to a back-ordered item: Premium Pagoda Incense Cones – Jasmine. Please send me this item so I’ll be able to enjoy the scent. I’ve made many resuests to have this back-ordered item to be filled and have not received any type of response to my emails.
I have sent multiple emails to your support address and have not received any type of response to my request. “My order #11635 was not complete due to a back-ordered item: Premium Pagoda Incense Cones – Jasmine. Please send me this item so I’ll be able to enjoy the scent. “
