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Do-it-yourself and ignore customers
The phone broke almost a month ago (could not be charged). Since I couldn't afford to live without a phone for a long time, I decided not to take it to TELE2 warranty service, but to pay for a quick repair and take it to Smart Service. Promised 2-3 days to diagnose the problem. It also happened - about 3 days later the master calls and says that he needs a part, which will be sent in 2, in a maximum of 3 weeks. When exactly 3 weeks had passed since I had this call, I called the service, but no one picked up the phone. Today, 4 weeks have passed since talking to the master, calling from the phone number I provided when handing over the phone to the service, announcing that the number is not reachable, but calling from another number, does not say anything, just does not raise. MansTELE2 website showsthat the phone is under warranty repair, even if I have it serviced for a fee.
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