On 6/07/14, I purchased a living room suite of furniture from Jerome's furniture. At that time we also purchased the Guardsman Extended Warranty. On 8/16/15 I reported to Jerome's that I noticed a loud sound whenever I used the power recliner to recline. They sent out a technician within a couple of days who said that the...
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I purchased a 5 year Guardsman Platinum Plan for garden furniture from Fortunoff 3 years ago. I just had to put in a claim, and they refuse to honor my claim, because amongst all that small print, somewhere it says you must claim within 5 days, I was 3 days late. I have no doubt there is...
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I purchased a couch at Ethan Allen in 2012 and added the Guardsman Furniture Protection Plan, at their recommendation since I have young children. They told me that Guardsman was very easy to work with and would come out even once a year for cleaning services. My daughter got Crayola brand washable marker on the couch, which...
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i too was scammed by Guardsman on 12/29/2012, i purchased 5 yr warranty on 4k worth of furniture from Ashley in Kissimmee, Fl. my niece spilled finger nail polish on the sofa, , sent letter asap within 5 days and uploaded pics, , got email back saying not covered. this type of leather is not covered.. BUT...
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We recently purchased a bedroom set from Haverty's and also purchased a guardsman furniture insurance plan. We called regarding several small scratches on the top of our dresser, to see if they could be fixed. They sent out a serviceman who took pictures. Yesterday we received a voicemail saying that they would be sending a replacement piece...
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I don't recommend ordering. I don't know how it is on the spot, but the delivery is tasteless, cold, ridiculously small, and disproportionately expensive. Almost the steak meets the price. And nothing looks like the pictures on the website.
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