The new remote works 100% better than the one that came with the fireplace. We really enjoy our fireplace and cabinet in our “cozy” room with the TV. Thank you, Bruce and Terri Barton brucekbarton@***.com
worst customer service EVER! been on the hold for over 10 minutes! stove isn’t worth the headaches. It broke down 2days short of 2yrs and hasn’t worked right since. The circuit board died and the replacement part uses twice the fuel! I’m still on hold! 25minutes! I’m kind of talking with a customer rep who has put...
Read more➤
Hi, I bought a water dispenser recently. how come they both cold water coming out from both dispensing button instead of hot water in the other button? please help us how to fix it or shall I return the product to the store? I appreciated your response. My email add is hvisla_23@***.com.ph
I’ve some problems with my stove (I’m on my third stove – usually running two at a time) but GHP reps have always been actually really helpful. I’m a pretty handy chick when left to my own devices, but GHP reps have always given me pointers on what I need to do to solve a problem while...
Read more➤
Customer service is poor at best. Long wait for phone help. Have to send in a paper receipt for product before any replacement or refund in this day & age of computers?!! They already have the info, but want your paper receipt first! What a crock & bad business model! D– at best!
