I am pissed also I feel if a person has been a loyal customer they should be given some type of consideration when issues arise. I have been a loyal customer over 40 years gas never disconnected. I am now much older on a very fixed income. I am set up on the 6 month seasonal plan...
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Georgia Natural Gas was advertising $.579 rate for 6 months plus a $100 Visa gift card. I stayed 2 months past the original 6 months and the rate went up to $1.269. I called to see if I could get a better rate but they said no. I asked if there were any penalties for…
First, it’s fair to say that my dilemma started with me at fault. I ran into a few financial difficulties and made the necessary payment arrangements with gng, which they respectfully accepted. I then received a new bill I did not pay on time and it wasn’t until later, after being out of town for some time,...
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So, I thought that posting a negative review on Facebook might encourage them to respond. However, as they currently have a 1.2 star rating, I doubt that is the case. But, as I just spent an hour talking to them, only to have nothing resolved, I am still invested in warning people not to use Georgia Natural...
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Acct no 444308*-4451638 – Refund issue I am literally shaking with anger as I write this, my interaction with your staff was truly a Kafkaesque experience. Basically I asked for my autopay function to be suspended temporarily as I was in a payment arrangement for a previous bill, and could not afford to have large sums deducted...
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