member # WBR00SA 14 0117* 81523 (SA79-ZDBB-6AA7-2BB3-262D. My computer got hacked this year. Webroot did not protect me. Therefore I want to cancel my contract with Geek Squad, effective immediately. I appreciate your response. Disappointed customer, Gisela Galjour
After a Geek Squad “Tune Up” on “/25/2020 between 1:00-3:00, three word files on my desktop were currented. The agent didn’t notify me when the “Tune Up” was complete and gave me not opportunity to provide feedback on his work. Contacted support, they discontinue (stopped texting) after I told them about my problem. User’s recommendation: Don’t use...
Read more➤
On November 19, 2020, at about 10am EST – i called the Geek Squad technical support to ask that they not renew my membership, since i am being treated for Prostate Cancer and could not afford it. Everything went well for a while, then the technical support person said i they would give me back the money...
Read more➤
i am 75 years old and am computer brain dead. i have 1 tablet that needs to connect to the internet. and install malware-bits. i also have 2 table models that need help. also 2 laptops that also need help. can not bring all these to best buy stores.Cell phone number is 978-519-**** my e-mail is jesterralphd@***t...
Read more➤
Complaint: The lid to my gaming laptop is bent and won’t close all the way now. Geek squad physically damaged my machine. Breakdown: 11am Gave the lady at the counter my laptop, we talked and agree that the OS will just need to be reinstalled and I’m prepared for it as I’d brought an external HD with...
Read more➤
