Absolute worse tour company I have ever dealt with from start to finish. No customer service, no attention to detail and extremely poor quality. I would never ever recommend. I've been booking travel for 30 plus years and have never encountered a company that is as cheap and unethical as this one. Bottom line is you get...
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Hello all, I have booked five previous trips through Gate 1 with overall satisfaction. During the Black Friday event, I booked an Israel trip for December, 2017. I then tried to apply a $100 referral credit, which expires in January, a $25 survey completion credit, and a $25 birthday credit; all non-promotional items. I was informed that...
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I booked my trip to Turkey and Greece online based on the 12 day itinerary departing August 31, 2016, of which 2 of the days were spent for travel, making it 10 days there. The flight we selected had us arriving at around 10am on day 2 in Turkey so we would have most of the day...
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Hi Caitlin, Thanks for follow up on this trip! Reservation 989828, first time customer joint Gate-1 tour to : 8 day classic National Parks, Mt. Rushmore, Yellowstone & Grand Teton tour. First of all, let us thank you (Gate-1) for a very nice enjoyable trip! Schedule, ok, Itinenary arrangement, ok, Bus and driver, OK Hotel accommodation, OK...
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We booked our 9 day Classic Ecuador and Amazon Adventure back in June 2014 for our Jan 20, 2015 departure. This is our first tour with Gate 1 Travel and we were looking forward to it. Suddenly we got an email yesterday (Oct 29, 2014) informing us that our tour flight schedule has been changed. In fact...
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