Gardening Express




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Gardening Express

Average Rating:

2.51 / 435 votes / 54 reviews
Gardening Express Ltd
1436 London Road Southend-on-Sea United Kingdom - SS92UL
Southend-on-Sea
United Kingdom

Phone number: 448448044253

Category: Home and Garden

Links of Gardening Express
Customer Service:
+44 124 542 3951
Customer Service:
+44 124 542 3951
Other Info

+44 844 804 4253
1436 London Road
Southend-on-Sea
United Kingdom – SS92UL

Company Address
Gardening Express
1386 London Road
Leigh-On-Sea,
United Kingdom

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Complaints & Reviews — Gardening Express

Paid and ordered by debit card a Magnolia tree for £30 & a Daphne for £10 with £6 postage in March this year and after 2months wait the plants arrived in a torn sellotaped cardboard box which a Hermes courier dumped on my doorsteps uttering (this how we received it, all sellataped). The Daphne was satisfactory but... Read more➤
Ordered mid May – after a month or so received one dead plant and one only 1" tall-no Sign of two other plants ordered still to this day Sent about 15 emails and constantly receiving impersonal emails with pathetic excuses how busy they are and level one tier one etc – considering legal advice as they should... Read more➤
I was promised max 15 day delay. I placed my order on 15th April. On 6th May I raised a 1st ticket asking for a full refund – no answer. On 13th May – 2nd ticket asking for a full refund as terms of delivery has been broken – no answer. On 26th of June part of... Read more➤
19 Jun, 2020

Topiary gardenia tree

Order no. #[protected] May 2020 I ordered the plant as a gift. It arrived to my relative's home in a very poor state. Packaging was battered, pot was broken, soil was completely dry, buds & blooms had dropped off, plant was practically dead. This was truly disappointing and embarrassing. The contact "ticket" i raised was acknowledged but... Read more➤
I have attempted to contact via their support ticket system together with photos but have only received an automated reply. My plants arrived suffering from a lack of water and light. Two were crushed due to a larger heavier plant being packed on top of them. I have planted them and will also take photos of them... Read more➤

Service

Sorry! I agree with the above that there is simply no service! I have been waiting for my order for the second week and every day I am promised new information on how to receive it - today it will be placed in the parcel terminal, tomorrow it will be delivered to your door by courier, sorry, sorry, unfortunately a misunderstanding happened! Delivery guarantee is 0! Previous complaints have already covered everything I have come across, so there is no point in repeating, just pointing out that nothing changes!

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